PROVOCATIVE

WHAT WE DO

Audacious ideas. Deep dives. Uncovering insights for real change and growth.

Provocative ignites thinking. With guiding frameworks, dynamic workshops, and targeted research, we fuel collective brainstorming to re-imagine possibility.

WHO WE ARE

A management consultancy with fearless flair.

Combining strategic thinking, cross-pollination, and design and communications, to spark new ideas and growth opportunities.

We attack problem solving methodically, seeking to understand first. Engagements are bespoke to your needs ensuring dedicated service.

Across Southeast Asia, the US, and Middle East.

Eight and nine figure organizations across industries. Teams in product development, marketing, sales, processes and services.

WHO WE WORK WITH

WHO WE WORK WITH

Across Southeast Asia, the US, and Middle East.

Eight and nine figure organizations across industries. Teams in product development, marketing, sales, processes and services.

IGNITING COLLABORATION

Where provocation meets partnership

Collaboration with a provocative twist. We engage with your teams not just to align, but to challenge and electrify, ensuring strategies aren’t just adopted—they’re embraced with a rebel spirit. It’s a journey of co-creation where bold ideas flourish and the status quo is left behind.

CHARM, DON’T ASSUME

Satisfy customers’ urges or
someone else will

Customers hire you to tackle their jobs. But, are you perfectly aligned? Discover the unmet desires which truly motivate your customers. It’s about unlocking insights to not just meet expectations but predict the next opportunity. That’s where an Integrated Customer-Centric Innovation approach can spur thinking.

MAP YOUR
CUSTOMERS’
JOBS AND
DEVELOP INNOVATIVE SOLUTIONS.

MAP YOUR
CUSTOMERS’
JOBS AND
DEVELOP
INNOVATIVE
SOLUTIONS.

INTEGRATED
CUSTOMER-CENTRIC INNOVATION (ICCI)

INTEGRATED CUSTOMER-CENTRIC INNOVATION (ICCI)

Customer Jobs Mapping
Innovation Opportunity Matrix
Solution Ideation and Prototyping

Revitalize your approach with ICCI: Dive deep into your company’s DNA to uncover and connect with core values and differentials. Transform sales and marketing, and outpace competition. Our method refreshes your strategy, ensuring you delight customers anew. Think Provocative—innovate, connect, succeed.

WANT TO KNOW HOW THIS WORKS?

Leading furniture retailer sought to enhance customer experience amid rising competition. Employing Integrated Customer-Centric Innovation, we identified key customer needs: space optimization and style expression. Developed AR app and customization service, resulting in 35% online engagement rise, 20% more store visits, and 25% sales growth. Personalized shopping elevated satisfaction.

EMPOWER YOUR DIGITAL STRATEGY

Lighting the digital spark

Digital transformation transcends mere technology. Seamlessly connect with your customers in the digital continuum, from the electric spark of social media engagement to the afterglow of unparalleled customer service. With Provocative, blend digital marketing’s allure with e-commerce mastery, bridging every gap with cloud-infused collaboration and razor-sharp workflow integrations. It’s about turning data into your oracle, guiding every strategic pivot with unmatched precision.

DIGITAL STRATEGY & TRANSFORMATION

Digital Strategy
Digital Marketing
Digital Customer Experience
Digital Project Management

Starting with a comprehensive digital strategy assessment, we chart a course to reinvigorate your operations, accelerate collaboration, optimize costs through automation, and enliven customer experiences. In today’s landscape, digitalization is not just an advantage—it’s essential.

THERE’S GOLD IN THE STACKS

Leveraging incremental
growth at the margins.

Within your existing asset stack lies a hidden reservoir of new revenue opportunities. Exploring fresh avenues, through the Peripheral Growth Framework, in customer relationships allows you to expand your offerings or craft new services, leveraging what you already possess to fuel growth.

FIND NEW CUSTOMER GROUPS THROUGH IDENTIFYING AND LEVERAGING
STRATEGIC ASSETS.

FIND NEW
CUSTOMER
GROUPS
THROUGH
IDENTIFYING AND LEVERAGING
STRATEGIC
ASSETS.

PERIPHERAL GROWTH FRAMEWORK (PGF)

Peripheral Opportunity Assessment
Strategic Asset Mapping
Innovation and Adaptation Strategy
Implementation and Integration Plan

Opportunities abound at the fringes of your current operations. From your customer database to real estate, technology, and offerings, there’s incremental value waiting to be unlocked through strategic asset leveraging. Embrace the Peripheral Growth Framework—realign, innovate, and integrate. It’s time to redefine growth. Think Provocative.

REBRANDING WITH SWAGGER

Fresh cuts, new vibes breath life into your brand’s voice and vision.

Embrace your brand’s rebirth with unapologetic boldness. It’s about defining who you are with a strategy that turns heads and a visual identity that captures hearts. Rebrand with swagger. Live provocatively.

BRAND, DESIGN + COMMUNICATIONS

Brand Strategy Development
Visual Identity Creation
Brand Experience Design
Content and Communications Strategy

Kickstart with bold Brand Strategy Development, then bring it to life through Visual Identity Creation. Next, captivate your audience with immersive Brand Experience Design, and sustain your impact with a robust Content and Communications Strategy. Think provocative: It’s your brand, amplified and unforgettable.

BEN QUANDT

Managing Principal

Ben is a global strategist and advisor with 16 years of experience in 18 countries, blending management consulting with leadership roles. From CEO to Country Director to Campaign Director to Growth Consultant, cutting across media, music, sports, and government. His diverse background encompasses strategic advisory, engagement, and communications for CEOs, governments, and investment boards. Ben’s deep understanding of stakeholder management and cultural intelligence is backed by an MBA (Australia), MA in Global Diplomacy, and PgDip Laws (London), highlighting his academic and practical expertise.

WRITE TO US.
GET PROVOKED.
THINK PROVOCATIVE.